At Rouden Hydratek we pride ourselves on being able to deliver a first class, 24/7 repairs service.
We will respond when our customers need us, whenever that might be.
On New Year’s Day, we rushed to the aid of a customer whose vehicle was on a beach in Kent, to carry out a repair before the tide came in, which would have made his problems worse.
This is but one example of how we are ready to send our response units out to the most remote of locations, whether that be to a field for a farmer’s tractor, a factory, a runway or a river dredging machine that needs attention. We’ve worked in some weird and wonderful places, in some difficult conditions.
Our response vans are fully stocked with hydraulic hoses and fittings and our engineers are able to solve 99% of problems on the spot. In the unlikely event that our driver does not have the right part, our permanent computer link between branches can give our engineers immediate information on stock levels at the nearest depot and call on the daily inter-depot van to collect from one of them.
Whatever the issue with your hydraulic equipment, we appreciate that not having it working is costing you time and money, so our aim is to get you back up and running just as soon as we can.
We offer an honest individual case response time to reach you. Our network of drivers nationwide means that we will look to reach you in 90 minutes, but our typical time to reach you is often much, much quicker.